现在很多朋友都有购买vps的需要，但是很多都是国外的商家，英文毕竟POOL的朋友不免有些头痛。本篇文章就介绍下VPS购买及后期沟通中常用的英文语句。

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续费：renew          
退款：refund
有货：in stock       
没货：out of stock
母鸡：Node           
负载：load
流量：bandwidth

1、月付改为年付：

Please change my billing cycle to annual pay.

2、求一个测试ip或者下载地址：

Do you have a test IP/testfile?can you provide me an address or file to test your hosting speed?

3、VPS重启不起来

My VPS account is unable to access, probably due to reboot failure, please help me restart it, thank you.

4、帮忙重装Centos 7 xx bit系统，并且帮忙装kloxo控制面板，不需要备份：

Hi,could you help me rebuild my VPS to Centos 7 xx bit with pre-installed kloxo.There are no important data, no backups needed.

5、SSH登陆不上了:

I can not access SSH with information provide, please help.

6、购买额外IP

Can I purchase additional IPs? Do I need to comply with ARIN regulations?

7、我考虑一下再决定

I will think about it then make a decision.

8、嗨， 我的(服务器/vps/空间)死机了， 可不可以帮我查一下怎么回事？ 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]

Hi, my 〔server/vps/hosting) is down, can you please take a look into it? My account info/ip is [在这里插入您的IP或者帐户信息]

9、嗨， 我想购买 [#] 个 [ip/内存/空间/带宽] 给我的 [服务器/vps]. 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]

Hi, I would like to purchase [#] extra [ips/ram/storage/bandwidth] for my [server/vps]. My account info/ip is [在这里插入您的IP或者帐户信息]

10、嗨， 可不可以帮我从新安装我的 [服务器/vps]. 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]

Hi, Can you please reload my [server/vps]. My account info/ip is [在这里插入您的IP或者帐户信息]

11、嗨， 我的 [服务器/vps] cpu 用量很高！ 请帮我看一下! 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]

Hi, my [server/vps] load is very high! please take a look! My account info/ip is [在这里插入您的IP或者帐户信息]

12、嗨，你们服务器在哪，可以给我一个测试[IP/文件]吗？

Hi, where are your servers located? Can you provide a test [ip/file]?

13、vps老是挂，不知道怎么回事。

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My vps always stops running, after I check my setting, I’m sure there are nothing 
wrong with my vps. So I wonder that maybe the reason is the node has some problems, 
do you mind make some research?

14、面向中国网络速度不理想，请求退款，谢谢

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I’m sorry that I have to tell you that I’m not satisfied with the access speed from 
china mainland to your server, where my target visitors are from China. so would you
assist me to end this service and refund? Thank you very much.

15、请问如何询问客服要域名转移密码？

hello, pls give me the EPP code for xx.com.tks

16、退款要求：

Please refund me after deducting the cost of instances I used.

Ｉ,m sorry that i have to tell you that i m not satisfied with the access speed from china mainland to your server, where my target visitors are from. so would you assist me to end this service/contract and give my money back? thank you very much.

第一步：称呼.

​ 没什么特别的话可以就用

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Hi, there,
Hello,
Hi,XXX (认识某人的话)
如果想客气点可以用
Dear,
Dear Support,
Dear Customer Service,
Dear XXX,

第二步：内容

​ 这一部分概要的讲你所面临的问题说出来即可,但注意需要礼貌点,人家也是打工的.

​ 礼尚往来,你客气点,人家也会以同样的方式对你.

​ 如果是回信的话,也可以先感谢他之前提供的信息,比如 Thank you for the detailed information (that you provided on the last email/conversation). Thank you for the prompt reply. 或者Thank you for letting me know the detailed, it’s very informative.

​ 然后就可以接着写正文,句子不要太长,太长容易错也不好理解. 比如很多人想换服务器,

​ 你可以这样写:

During the tests, it seems like the IO performance is a little bit slow on my current physical node.

首先提出问题所在,就是IO很慢,但是不要那么直白,seems like就是你持怀疑态度,不是很爽目前的状况. 然后可以客气点说 It would be wonderful(great, nice, fantastic, fabulous, superb, ideal, marvelous) that if you can migrate (move, transfer) my VPS to another node with better IO performance.括号里词都可以用,

当然你一直用一个也行的,不要怕重复用就觉得自己英文不好, 老外不会鸟这些东西,只要你会英文,他们都觉得你厉害.

​ 到这里,你基本上讲完了问题所在和你想要干什么. 只有两句,但是足够了.

第三步：结束

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I would appreciate it if you could let me know shortly.
I would appreciate it if you could get back to me shortly( ASAP, soon).
Your prompt reply(response) would be appreciated.

​ 然后再加上

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Thank you.
Thanks ;)
Thanks again.

最后：你还可以注上你的大名.

完整的例子:

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Dear Support,
Thank you for the hard work to offer me such a great product. During the tests, it seems like the IO performance is a little bit slow on my current physical node and I am wondering why would this happen. It would be wonderful if you could kindly migrate my VPS to another node with better IO performance.

I would appreciate it if you could let me know shortly.

Thank you.
cn.AoLiGei